Approximately $16.8 million of the $21.5 million in compensation and refunds secured by the Consumer Affairs Commission (CAC) during 2016/17 was obtained on behalf of consumers in Kingston, St. Andrew and St. James.This, according to CAC Chairman, Kent Gammon, was 78 per cent of the total sum secured for the 1,377 complaints resolved from 1,453 handled over the period, representing a resolution rate of 87.89 per cent.He was speaking at the CAC’s quarterly media briefing at the Ministry of Industry, Commerce, Agriculture and Fisheries in New Kingston on Wednesday, July 5.Mr. Gammon said St. Andrew, St. Catherine and Kingston accounted for most of the 1,453 complaints received.St. Andrew, he indicated, accounted for 27.44 per cent; St. Catherine, 20.58 per cent; and Kingston, 16.63 per cent.Mr. Gammon said an analysis of the categories for which complaints were filed with the CAC showed electrical equipment and appliances accounting for 30.28 per cent; utilities, 14.53 per cent; and other services, 12.01 per cent.Additionally, he said the top-three complaint categories for which refunds and compensation were secured were automotive, 73 per cent; appliances and electronic items, eight per cent and household fixtures, 3.97 per cent.Meanwhile, the CAC secured approximately $4.3 million in refunds and compensation from 521 complaints handled during the first quarter of the 2017/18 fiscal year, between April and June.This sum, according to Mr. Gammon, was 98 per cent more than the $2.18 million secured from 436 complaints for the corresponding period in 2016/17.Additionally, he said the number of requests for advice on purchases that the CAC received from consumers for the first quarter of the year, increased by 16.81 per cent to 132, compared to 113 for last year.Mr. Gammon is urging consumers to shop around prior to making purchases and use the digital space to broaden awareness.He is also encouraging persons to act quickly when an issue with a product or service arises, by reporting it immediately to the vendor.This, he contended, will minimise problems or delays where requests are made for exchanges or refunds.Mr. Gammon said the CAC is committed to “facilitating ethical relations between consumers and vendors in the marketplace”. Approximately $16.8 million of the $21.5 million in compensation and refunds secured by the Consumer Affairs Commission (CAC) during 2016/17 was obtained on behalf of consumers in Kingston, St. Andrew and St. James. Additionally, he said the top-three complaint categories for which refunds and compensation were secured were automotive, 73 per cent; appliances and electronic items, eight per cent and household fixtures, 3.97 per cent. Story Highlights This, according to CAC Chairman, Kent Gammon, was 78 per cent of the total sum secured for the 1,377 complaints resolved from 1,453 handled over the period, representing a resolution rate of 87.89 per cent.
Srinagar: CRPF ADG Zulfiqar Hasan on Tuesday met Governor Satya Pal Malik here and briefed him about the prevailing security situation in Jammu and Kashmir, a Raj Bhavan spokesman said. The additional director general of the CRPF also briefed him about the role being played by the paramilitary force for internal security management, he said. Lauding the role being played by the CRPF in maintaining security in Jammu and Kashmir, the governor advised heightened surveillance on all fronts, the spokesman said. Also Read – India gets first tranche of Swiss bank a/c details Meanwhile, the chairperson of Jammu and Kashmir State Commission for Protection of Women and Child Rights, Vasundhra Pathak Masoodi, also met Malik at the Raj Bhavan. Masoodi briefed him about functioning of the commission and its endeavour towards providing justice to women and children for violation of their rights, the spokesman said. He said the governor emphasised on enhanced focus in the field of protection of women and children’s rights. read more
Student leadersrunning the University of Ottawa’s orientation week events won’t be allowed to administer the opioid antidote naloxone in the event of an overdose due to liability concerns if the injection were to go wrong.Hadi Wess, president of the undergraduate student union that runs the events, said the group initially planned to have about 100 student leaders carry naloxone kits to combat any overdoses that could occur during the parties and events that get underway over the long weekend. The measure was to prepare for the possibility that substances such as the deadly opioid fentanyl could be mixed with other drugs that might be consumed.That plan was recently abandoned, however, after the union consulted with lawyers, local health organizations and protection services on campus and realized it could be held liable if the antidote was injected improperly and led to a person being injured, Wess said.A large portion of the University of Ottawa’s orientation week activities are run by the student union, Wess explained, a situation that is different from many other schools where the university administration is in charge.“This is why we have to take a lot of extra measures when it comes to insurance and when considering liabilities,” said Wess. “We are under the Ontario Corporation Act for not-for-profits, so it is a liability for us if (naloxone) is administered in a wrong way.”Student leaders at orientation events are being trained to call on-campus emergency personnel in the case of an overdose who can administer naloxone if needed, Wess said.“These people are all 17, 18 year olds, it’s the first time they’re away from home, they’re vulnerable, and they could go through substance abuse and peer pressure, so we want to make sure they’re safe,” Wess said.Student leaders will also be allowed to carry naloxone when they’re off duty and not wearing orientation week uniforms, he added.Some other universities said they had not encountered similar concerns.The University of Toronto said it had not heard discussion among student groups regarding the use of naloxone kits at orientation week. And Ryerson University said student leaders haven’t shown a desire to carry naloxone this year, but noted that emergency medical services on campus will have the kits.Meanwhile, the University of Calgary said it doesn’t have a policy on the matter and doesn’t direct students on what to do, but it does allow anyone to carry and administer naloxone if they wish to.“We don’t see a downside,” said Debbie Bruckner, senior director of student wellness, access and support at the university. “What’s clear to us from the medical officer of health is that if someone is struggling in terms of breathing, there’s no need for a certain diagnosis. You administer naloxone because there’s no negative side effects.”Rosana Salvaterra, an officer of health in Peterborough, Ont., said naloxone is a “powerful tool” against overdoses and said she was surprised student leaders won’t be allowed to carry it at the University of Ottawa’s orientation.“Frankly, I can’t see what the problem is,” said Salvaterra, noting that injecting naloxone is no more dangerous than using an epi-pen. “I think the risk of injury is very, very minimal.”There aren’t any negative side affects if naloxone was to be administered when it wasn’t needed, Salvaterra said.The biggest concern may be needle-related injuries, but Salvaterra said chances of injury during injection are mitigated by the fact that training is mandatory when receiving a naloxone kit. She also said naloxone needles are designed to retract after the injection takes place, which further reduces risk of injury. read more
Imaginova, the Orion telescope and binocular maker, has sold off its media property Space News to Boulder, Colorado-based Pocket Ventures, a media investment firm set up by a team of former Inside Communications executives. The brand will be housed under a new company called Space News Inc.Space News is published 49 times a year, reaching 45,000 readers in the aerospace industry and its website currently attracts about 75,000 monthly uniques, according to the company. The brand will keep its staff, including vice president and publisher Paul McPherson and editor Warren Ferster.Terms of the deal were not released, but Pocket Ventures sees an upside with the brand’s digital operation. “Space News as the only weekly exclusively covering space issues has a clear world-wide leadership position in print,” says Space News Inc. chairman and Pocket Ventures co-founder Felix Magowan in a statement, “and we intend to build upon that by investing in various digital enhancements, including a radically redesigned and updated website, e-newsletters, microsites and apps.” Manhattan-based media investment bank Media Advisory Partners represented Pocket Ventures in the deal. Pocket Ventures was founded by three former Inside Communications executives after that company, which published VeloNews, Inside Triathalon and other titles, was bought by Falconhead Capital-backed Competitor Group in early 2008. read more
Mannivanan K, an engineer and an MBA quit his typical sales manager job to pursue his passion for writing. Now he has come up with his brand new book, The Great Indian Democracy which he claims is semi-autobiographical. He has also started off his new food venture called the Moodle Stop, read on to know more about him…Tell us about yourself, how did you start off?I am a normal Engineer-turned-MBA from a middle class Tamilian family who was destined to complete 60 years of job in a well respected company. That’s how the script of my life should have been, until I decided to spice it up a little bit by starting to write this novel and starting my own venture in Chennai. Also Read – ‘Playing Jojo was emotionally exhausting’The Great Indian Democracy is your debut book. Tell us something more about it ?The idea as I started out writing was to provide a take on the various happenings in our country through the eyes of discerning and intelligent young guy. The way he looks at our politicians, our newspapers, our reporting and in general, what politics means to him. I did not plan on writing a satire at the first but when I wrote the first few pages, that is when I realized there was a huge scope for a satire built around ‘The Great Indian Democracy’. The book is from the viewpoint of a quirky lead character who looks at the happenings in our country for the very first time. Also Read – Leslie doing new comedy special with Netflix Is this book inspired from your own life?It is heavily inspired from my life and many of my friends. Various sub-stories in the book are my personal experiences, so in a sense Vikram’s mental voice is similar to what runs through my mind.In our country, how easy (or difficult) is it for new writers to make their mark?From a personal journey of publishing this book, I think the biggest problem for writers is them believing in themselves and go on to complete a book. I have seen a lot of my friends start off and the interest wanes away after a couple of weeks. Yes, the industry is not very easy on new kid-on-the block, but I don’t think any industry is. However, with self-publishing gaining prominence and Amazon providing an option for ebooks, anyone can publish. What are your other interests that engage you apart from writing? I run my own start-up venture in the food industry which I am trying to establish as a big brand. So, I spend most of my time running around the city and hogging on some street food. There’s not much I do apart from that. What/Who inspires you?I started writing at a very young age. Most of them were crime thrillers which I wanted to write, majorly inspired from the Goosebumps series I was addicted to. But, the real love for the language and flowery English came through because of Nirmal Shekar and Jug Suraiya. I was so much enamoured by their language that left a lasting want in me to somehow write like them. read more
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